Financial Policy

We accept all major credit/debit cards and cash. Payment is due at the time of service. For questions and clarifications regarding your account, please call us at 250-380-1888.

For those with dental insurance, we can direct bill to most dental plans electronically and coordinate them if patients have more than one plan. Patients are responsible for any remaining balance not covered by the insurance, including any percentage not covered, plan maximums reached, or services not considered a benefit at the time of service.

Information for Students

Undergrad Students

Your Pacific Blue Cross Coverage is accepted. The plan is effective September 1 to August 31 the following year. If you are a new student, you may be subject to a six week black out period of eligible coverage. The plan covers 80% for basic services, such as: cleanings, X-rays, fillings, extractions. This leaves 20% as the patient’s responsibility, due at the time of service. The plan has a financial maximum of $800 for the whole year. If treatment exceeds the maximum, the patient is then responsible for 100% of the amount.

Graduate Students

Your Pacific Blue Cross is accepted. The plan is effective from January 1st to December 31st the same year. If you are a new student, you may be subject to a six-week blackout period of eligible coverage. The plan covers 70% for basic services, such as cleanings, x-rays, fillings (at a reduced alternative rate set forth from the insurance company), and extractions. This leaves 30% as the patient’s responsibility, due at the time of service. The plan has a financial maximum of $750 for the whole year. If treatment exceeds the maximum, the patient is then responsible for 100% of the amount.

All Students

You may be covered under your parent’s insurance as well. If so, all information must be provided prior to your appointment.